Contact Arbudam
Tell us what’s happening.
Email us and we’ll help as soon as we can.
support@arbudam.comSubject: Sipshore support
Useful details to include
- Your device model and Android version.
- The game version, if available (shown in your device’s app info for Sipshore).
- What happened, the steps that led to it, and what you expected.
- A screenshot, with personal details removed.
Please don’t include passwords or payment card details.
Before you write
A few helpful pointers.
Playing Sipshore
How do I play?
Bring matching juices together to merge them into a new drink. Fill the customer orders shown above the bar to complete a level, then follow the coast to the next one.
What do the boosters do?
Remove Drink makes room by taking a drink away. Reroll Next Drink swaps the drink that’s coming up next. You get boosters with coins earned in the game.
Troubleshooting
The game isn’t working properly
- Close Sipshore completely and open it again.
- Restart your device.
- Check Google Play for a Sipshore update.
- Make sure your device has some free storage space.
If it keeps happening, email us with the details listed on this page.
Will I lose my progress if I reinstall?
Progress is saved on your device. Uninstalling the game or clearing its storage deletes it, unless your Android backup restores it. Sipshore doesn’t have accounts or cloud save yet, so we can’t restore lost progress for you.
A rewarded ad didn’t give me a reward
Rewards are added only after the ad finishes. Sometimes no ad is available, especially without an internet connection. Try again a little later.
Purchases
How do I restore Remove Ads?
Remove Ads is not available to buy yet. Once it is offered in the game, restoring works like this: open Sipshore while signed in to Google Play with the account you bought it with, and connect to the internet. The game checks your purchases each time it starts, and you can also use its Restore option.
How do I get a refund?
Purchases are processed by Google Play, so refunds are handled by Google. See Google Play’s refund help. Email us with your Google Play order number (it starts with “GPA.”) if you need help.
Privacy and data
How do I make a privacy or data request?
Email support@arbudam.com with the subject “Privacy request” to ask about or delete the information we hold, such as your support emails. Sipshore has no accounts, so your game data stays on your device. You can delete it by clearing Sipshore’s storage in Android Settings. This permanently deletes your progress.
How do I change my ad choices?
If the consent tool applies to you, use Privacy options in the game’s Settings. You can also reset or delete your advertising ID in your device’s Settings. See the Privacy Policy for details.
Privacy or terms?
Read the Privacy Policy and Terms & Conditions.